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Customer Service Software

LiveServiceDesk 2.0

No Image POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor`s site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.






VueChat Customer Service 1.5: Web based Customer Service with live video/voice chat, instant messaging and CRM
VueChat Customer Service 1.5

VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

video camera, website, live voice, express, corporate, video chat, user, business, server, representative, customer service software, customer support software, unix





Commit CRM 3.7: Commit - CRM, Service and Billing for Small Computer Services Businesses
Commit CRM 3.7

Service, Dispatching, Contracts and Billing software solution designed for IT service providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Perform local repairs * Manage Service Contracts and need full control over their status * Bill customers for labor, expenses and products * Track Customers` Assets - Equipment, Software, Subscriptions and more Run your computer

computer service software, service management, it services, computer repair, dispatch software, helpdesk, crm software, small business crm, tech support software, ticketing system, computer services, time billing, service software



Chat Interface for Operator 1.4: Add live chat on your web site watch visitors in real time and chat with them.
Chat Interface for Operator 1.4

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor`s geographic location, IP address, referrer etc. Free trial.

web site chat, customer service software, live help, web chat, live chat, visitor chat, customer chat, live assistance, visitor monitoring, support chat, live support chat software, online chat live chat software, sales chat



Vuechat 1.2: Vuechat: Customer Service and CRM.
Vuechat 1.2

Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat allows customers to contact your company representative through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a repres

live voice, video chat, server, representative, customer service software, customer support software, unix, java, webstart, linux, chat, live video, webcam chat



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ManageEngine SupportCenter Plus 6.5

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, workflow management, sla violation tracking, service level agreement, software, self service portal, customer, management



AliveChat 3.4.0: AliveChat allows you to connect with your web site visitors via browser chat.
AliveChat 3.4.0

AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.

support, customer service software, live help, boldchat, chat, humanclick, free live chat software, live chat software, liveperson, software, free, live, live support


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World IT News

  • Alpha Natural Resources Among First U.S. Companies to Usher in New Era of XBRL FilingEDGARizerX Software Credited With Company's Transition to XBRL
  • PC Mall Chooses iZ3D 22-Inch Widescreen 3D MonitorsPopular 3D Monitor Now Features New Drivers for 64 Bit Compatibility, CrossFireX and Open GL Quad Buffer Support
  • New IBM Consulting Offerings Help Clients Be Greener, More EthicalImproving Corporate Social Responsibility Can Grow Revenue, Market Share
  • Are Your Computers Sky Divers?BURBANK, CA--(Marketwire - June 30, 2008) - Astute risk management defines success in theinsurance industry. Premiums charged to the company's customers reflectthat relation of risk to profit, while the riskiest ventures are avoidedentirely. Translating risk to the IT world would likely bring securitysoftware solutions to mind. Not managing those risks can result in dataloss, corporate espionage, and other nasty events. It may come as a surprise that file fragmentation can be risky businesstoo. Fragmentation creates many more unattractive side effects than a slowcomputer. The insurance policyholder who smokes is a higher risk than theone who does not, and subsequently they pay a higher premium.
  • Labwire Completes First Conversion of USIS BusinessHOUSTON, TX--(Marketwire - June 30, 2008) - Labwire, Inc. ( PINKSHEETS : LBWR ), a leadingprovider of employee screening solutions and canine security andsurveillance services, announced today that it has completed the firstconversion of business under the USIS agreement. "This is a very important accomplishment for us," commented Mr. DexterMorris, Chairman and Chief Executive Officer of Labwire. "Our team workedwell with USIS personnel, and the conversion was completed smoothly and onschedule. We are already planning the next interfaces and data transfersand exploring additional business possibilities with USIS. I am veryexcited about the potential of this strategic relationship."